FREE SHIPPING ITEMS

For customers that have chosen our FREE SHIPPING option, please bear in mind that we will only provide you with our Proof of Shipping.

SHIPPING METHODS & DELIVERY TIME

Shipping Method	Cost	Delivery Time	Courier
FREE Shipping / no tracking number	FREE	10-25 days	4px
Standard Shipping	calculated at checkout	7-15 days	USPS – USA Singapore Post – all Asian countries POSTNL – rest of the world

We processes orders between Monday and Friday. Orders will be processed within 2 business days of ordering and shipped the next day after the processing day. Please note that we don’t ship on weekends.

Please ensure all delivery information is correct. If there is incorrect and/or missing information, we may be required to contact you to update the delivery information, which may cause delays in delivering your order. Delays may also occur as a result of customs clearance.

Your local customs office may require additional documents and time to clear your package, which may delay the estimated delivery time.

Your order may be delivered to you by either the local post office or a local courier. Depending on your area, most orders will be delivered by your local post service, so the package will be received with your regular mail. If you are not home when the delivery is made, a notice card may be left by the postal service to advise on how and where your delivery can be collected.

ORDER TRACKING

A shipping confirmation is emailed to you as soon as your purchase has been shipped, which will allow you to track the status of your shipment.
For customers who select economy shipping, to track the order, you can visit Trackingmore or directly at the courier’s website:

• USPS
• PostNL
• SF Express

CANCELLATION/CHANGES

If you need to change or cancel your order, please contact us immediately. We process and ship orders within 1 business day. Once our warehouse has processed your order, we will be unable to make any changes.

Please note that any orders that have already been packed or shipped cannot be cancelled.

TAXES & DUTIES

Import taxes, duties and related customs fees may be charged once the parcel arrives at the destination country. These charges are determined by the customs office of the specific destination.

Payment of these charges and taxes is the responsibility of the recipient and will not be covered by us here at Thinkoutsidein. For further details of charges, please contact your local customs office.

FOREIGN TRANSACTION FEES

If you credit card account is in a currency other than US Dollars, you may be charged at a different exchange rate than what is quoted on our website. You may also be subject to a foreign currency transaction fee. These fees are determined by your bank’s pricing and transaction fee policies. We are not responsible for the exchange rate of any charges your bank or issuing credit card company may charge you. For further details of foreign transaction fees, please contact your bank.

Our store prices are shown in your local currency, but in USD when you checkout. All transactions will be handled in USD through Paypal or Stripe at the checkout page.